Events and data protection - RGPD


Events and data protection - RGPD

Event Planner, party decorations

The General Data Protection Regulation (GDPR) has finally arrived! This law applies to all companies that process personal data on the European territory. It will clean the market of all abusive and fraudulent practices by empowering businesses, and strengthen the right of citizens by giving them control over their personal data.


And for your event organizers?

The event industry is very concerned by this new implementation. Event organizers have access to various data about their participants: names, first names, email addresses, but also various information collected via registration forms, as well as data related to the reservation such as the amount spent or the time of access to the event for example.

It is therefore necessary for the professionals of the event to establish above all a relation of trust with the participants to be able to obtain their consent during the collection of their data. The organizers have an obligation to protect the data of their marketing contacts!


  • ·         A processing register has been compiled to list all data processing in order to fulfill our documentation obligation imposed by the RGPD. Refer to the privacy policy for more information on these treatments.
  • ·         We sorted through the relevant data processes, and we modified our source code accordingly to meet the requirements of the General Data Protection Regulation.
  • ·         We have written our privacy policy to inform users of the various treatments of their data, the purposes of each treatment, where these data are stored and how. In addition, all your rights to your data are also detailed in this privacy policy. You can access, modify, delete your data, but you also have the right to the portability thereof. A charter on the use of cookies on the website is also available.
  • ·         We reviewed the security conditions of the site as well as our working environment
  • ·         We have updated our different general conditions (of use, ticketing, organizers) to reflect all these changes.
  • ·         Please note that the data you previously collected before the law came into effect were legally collected. You have nothing to fear about the legality of this information.
  • ·         You only have a small part of the work to do, the one concerning the registration forms and the questionnaires of satisfaction for your future events!
  • ·         If you decide to collect personal information about your participants via registration or a satisfaction form, do not forget to ask for the consent of these persons if this data is not necessary to establish the registration (e.g.: ask for the telephone number if it is not essential to enter the event), to clarify the purpose of this data collection. If you feel that a question is mandatory, you will have to specify to the participant why he / she is obliged to answer this question, for what purpose. It's now obligatory!
  • ·         If you make a mandatory question, you will have to specify in the description of the question for example, what will you use this answer.
  • ·         For example, add an option in the form if you want to use this future list to send newsletters.
  • ·         To put this in place, it is very simple, all you need  is to add a question of the type "Unique choice" in the form:
  • ·         Title: "I accept that the organizer uses my email address to send me promotional information"
  • ·         Modality of answer: Yes or No. Participants will only have to choose the option that suits them when booking to confirm their choice or not to use their information.
  • ·         So, for example thanks to your CRM tool, you will be able to know which people authorize you to use their personal data or not, and thus will be able to get in contact only with the people who decided it!
  • ·         Last but not least: The unsubscribe link remains mandatory! Do not forget it in your communications!


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